Initial Setup

Setting up your Vieple PageUp integration

Your PageUp CSM will work with Vieple to configure your integration. There are some things that you will need to decide before work commences:

1. SSO – Vieple recommends using Single Sign On (SSO) with the Vieple/PageUp integration to improve the experience of your hiring managers and recruiters. It means that when they are reviewing the candidate from PageUp, they are seamlessly logged into their Vieple account, and don’t need to enter their Vieple username and password. There is no additional fee for SSO.  Our Implementations Manager can provide you with the documentation for your IDP manager to review and implement.
2. JIT user provisioning – if you are using SSO, you might also like to consider using JIT user provisioning. This means that anyone coming to Vieple from your network will automatically be created and authenticated in the Vieple system. This is useful if you sometimes need to invite different people in your organisation to look at a candidate’s interview, as they won’t need to be created in Vieple first.
3. Read Only or Full Access – if you don’t use SSO, you will need to decide what kind of Vieple access is allowed from the PageUp integration.
   1. Read Only means that anyone who has access to that candidate’s application in PageUp can view their Vieple interview, regardless of whether they are an existing Vieple user. However, no scores can be given. This is useful if you frequently share candidate applications with other team members, but don't require them to be scored.
   2. Full Access means that only people with a Vieple login can access the candidate’s application from PageUp, and they will be asked for their username and password each time they click to ‘Review video’ from PageUp unless SSO has been implemented. Scores and comments can be given and are sent back to PageUp to be displayed against the candidate record. This is useful if you wish to use the Vieple scoring system and see results in PageUp.

Other useful information:

1. You will set the expiry date for each candidate in PageUp – this is the amount of time they have to access their link to complete the interview in Vieple. When you set up an interview in Vieple, we recommend you push the close date out a year in the future as the date will be managed by PageUp and not relevant in Vieple.
2. You will be able to specify which interview(s) you want to link to PageUp during the initial configuration. Subsequent interviews can be added later, and Vieple Support will help you do this.
3. You have the option to set a pass score with a PageUp integration. Speak with your PageUp Customer Success Manager about how to set this up.
4. We recommend you send through the scores to PageUp each time you finalize a candidate’s scores, but if you want, you can set a defined number of results and the integration will only send through scores when that is reached. For example, if you always have two reviewers, you could set it to two, and the candidate’s average scores will be pushed to PageUp only after two sets of scores have been finalized.